What to Expect at Your Dental Visit

woman disinfecting chair

COVID19 has impacted virtually every aspect of our lives, including how we seek and receive health care for non-COVID issues. Chances are you have not seen a dentist for routine or urgent care since the pandemic shut down most clinics and offices last spring. When you return to UCSF Dental Center, some things are likely to be quite different. We have implemented new guidelines and changes that are meant to keep both you and your provider safe. Here are some things to help you prepare:

Before your visit

Before you are scheduled for an appointment visit, our team may arrange for you to be tested for COVID-19 at UCSF for COVID-19. Even if your test results are negative, if you have a cough, fever or otherwise feel unwell, reschedule your appointment and stay home.

At the clinic

Patients at our 707 Parnassus Ave. clinic center will see signage reminding them to maintain physical distancing of 6 feet. Face covering is mandatory, and visitors will be screened for symptoms before entering the building and at the front desk. Visitors also will receive a surgical mask to wear in place of cloth face covering.  Wait time in our waiting rooms will be minimized, and patients are urged to follow unidirectional passages to and from the operatories.

In the exam chair

Be assured that your treatment team will be diligent in donning personal protective equipment during your visit. Dental Center providers follow strict hand hygiene while engaging in patient care, and all personnel are encouraged to perform hand hygiene frequently.

Barriers now separate our operatories, to reduce airborne transmission via aerosol. (Patients having aerosol-generating procedures are required to have a negative COVID-19 test result within seven days prior to treatment.)

Our commitment to you

What hasn’t changed: our unwavering commitment to providing our patients the highest quality dental treatment under the safest circumstances. We welcome you back and look forward to partnering with you in your care.